A SOLICITOR has been ranked as one of the top three property solicitors in the Carlisle area following a prestigious award.

Isil Cowan, associate and senior solicitor at Wragg Mark-Bell has been honoured with the ThreeBestRated® Certificate of Excellence Award 2023. 

Born in Turkey, Isil Cowan lived in London for 20 years and worked in various law firms before relocating to Cumbria five years ago with her husband, whose family originate from the county.

Isil, who has been with the law firm for five years had to pass a rigorous 50-point inspection conducted by the ThreeBestRated® team on all aspects of her practice to qualify.

This involved extensive research on her customer reviews, ratings, client satisfaction, business standards, trust, cost and general excellence.

READ MORE: Senior solicitor secures associate role at law firm

A recent five-star review on www.ThreeBestRated.co.uk reads: "Excellent service. Very professional. They took the time to explain why things had to be done in the ways they did. Definitely recommend.”

Isil is delighted with the award and the feedback online.

"This is an important honour not just for me, but for everyone at Wragg Mark-Bell.

"We are all committed to providing the best possible service for our clients, so for this to be recognised in such a positive way is something to be very proud of," she said. 

Isil explained how the team all work together to ensure clients have a seamless experience.

“Staff in different departments support each other, so that if someone is on holiday or sick there are other team members who are familiar with the role and can take over with no issues or delays," she said. 

Nick Kennon, managing partner at Wragg Mark-Bell, said: “Isil is a deserved winner of the ThreeBestRated® Certificate of Excellence award.

"She is a conscientious professional who works hard to give her clients the best customer experience possible.

"Buying and selling property can be very stressful, but she goes the extra mile to ensure the process is all taken care of, removing any worry for the client," he said.